• I made a mistake and ordered the wrong variant of a product/the wrong product, what can I do?
• I made an order and would like to cancel it. What can I do? 
• What is your Refund Policy?
• Where is your company located?

• Am I allowed to combine multiple promo codes?
• I forgot to enter my promo code. Is there a way I can still get the discount?
• Is my personal information safe when shopping at your site?
• I tried to make a payment but my credit/debit card got rejected. What can I do?
• Shortly after submitting my order you launched a sale on your website, can you refund me the corresponding amount?
• What payment methods do you accept?

• Is there any proof about the effectiveness of light therapy?

• Do you offer expedited shipping?
• How can I track my order?
• How long does it take for my order to arrive?
• How much does shipping cost?
• I decided that I no longer want my order. Can I just decline receipt of the parcel with the carrier?
• I made a typo when entering my address details at checkout, what can I do?
• The mailing company left me a note to pick up the parcel and I missed the deadline. They say the products are now returned. What should I do?

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