The mailing company left me a note to pick up the parcel and I missed the deadline. They say the products are now returned. What should I do?

Please speak to your local post office. Hopefully, they will be able to help you. Unfortunately, we cannot issue any refunds or resend your order in such a situation as the package may be considered abandoned, destroyed, or returned to our distribution center (at an extremely high cost charged to us). Thanks for your understanding.